Use Case Appendix

The following use cases address several common challenges organizations face when handling customer data, and how they are solved by a MDM solution.

Business-to-Customer Use Cases

  • Merging Entity Records via Automatic, Manual, or Advanced merging methods (here)
  • Rejecting Potential Duplicates (during Clerical Review) (here)
  • Relocation of Individual Customers (here)
  • Trigger Clerical Review after Manually Editing Customer Record (here)
  • Address Validation (here)
  • Unmerging Golden Records (here)
  • Find Similar Preventing Duplicates (here)

Business-to-Business Use Cases

  • Identifying and Deduplicating Contacts Within the Same Organization and Handling Contacts across Different Organizations (here)
  • Find Similar Acquisitions (here)