Customer & Supplier MDM Solution Implementation Guidelines

The Customer & Supplier Master Data Management Implementation Guidelines provide organizations with baseline configurations and sample data to help get their STEP systems off the ground and guide them in the creation of their Customer and/or Supplier MDM solution.

This documentation offers a number of resources that can help achieve this goal:

  • Common MDM use cases that account for both B2C and B2B Customer & Supplier solutions and provides context for system configuration and solution design. For more information, refer to the Use Case Overview section of this documentation here.
  • A series of component-specific use cases that tie into the common MDM use cases mentioned above. For more information, refer to the Use Case Appendix section of this documentation here.
  • A comprehensive guide for how data flows in and out of the STEP system, including Matching. For more information, refer to the MDM Data Flow section (here) and the Matching section (here) of this documentation.
  • A comprehensive guide for modeling the data in STEP. For more information, refer to the Data Modeling section of this documentation here.
  • A comprehensive guide for data stewardship. For more information, refer to the Data Stewardship section of this documentation here.
  • For the initial configuration of a base Customer & Supplier MDM solution and how to deploy it, refer to the Customer & Supplier MDM Configuration Guide section of this documentation here.

Important: This guide references supporting configuration documentation that exists in other sections of the STEP Online Help.