Configuration tool: Creating perspectives and work areas

Admin users can configure and manage preset work areas and perspectives in the Configuration tool. The tool can also be used to assign preset work areas and perspectives to user groups specific to tasks and roles.

Creating and maintaining work areas

The Configuration tool allows admin users to create and maintain work areas.

To create a new work area, click the "Work areas & perspectives" tab on the Configuration tool homepage.
Click the "+" in the top left corner of the page. A dropdown menu will display.
Select "New work area." A "Create new work area" dialog will display. Mandatory fields will be marked with an asterisk "*". Users cannot create a work area without completing the mandatory fields.
Create a title for the work area. Select one or more user groups to assign to the work area. Only those users that belong to the selected user group(s) will be able to see the work area and the perspectives within the work area. Perspectives within the work area will ‘inherit’ the user group assignment from the work area. It is not possible to maintain user groups for an individual perspective—the user groups are always and only maintained on the work area.
Click "Create" to create the new work area. The new work area will display in the navigation menu on the left of the page.

To open the new work area, select it from the left navigation panel. When it is open, the user can further customize the work area by adding a description, background image, background color, and maintain user groups. To save changes, click the "Save" icon in the upper right corner of the page.

Duplicating a work area

To duplicate a work area :

Select a work area configuration in the tree on the left by clicking it.
Click the "Duplicate" button in the Tool bar.

The new duplicated configuration will be placed at the bottom of the tree. The newly duplicated configuration will have the same title of the original configuration with a “(1)” added at the end of the title of the duplicated configuration.

Removing a work area

Users can remove work areas using the Configuration tool.

To remove a work area, select the work area in the left navigation panel.
Next, click the "Remove" button in the tool bar at the top right of the page.
A dialog will display to confirm if the user wants to delete the work area. The dialog has an optional selection box that states "Don't ask me again in this tab." When checked, the "Delete tab" warning dialog will not display again, and the remove button will immediately delete the selected tab when the "-" button is selected.
Select "Delete" and then click "Save" to finalize deletion of the work area.

Sequencing work areas

Users can sequence or order work areas in the Configuration tool.

To sequence a work area, select the "All work areas & perspectives" root node in the Tree to the left.
Then inside of the "Available work areas" box, select a work area to move by clicking it, and drag and drop the work areas in the desired order.

Creating and maintaining task perspectives

Users can also create and maintain task perspectives in the Configuration tool.

To create a new task perspective, click the "+" sign in the upper right corner of the page. A dropdown menu will display. Select "New perspective."
A "New Perspective" dialog will display. Mandatory fields in the dialog will be marked with a red asterisk "*". Users cannot create a perspective without completing the mandatory fields.

Name the task perspective, select a workflow, and a workflow state. When all fields are complete the "Create" button will become active.
Click "Create" to create the new perspective. Next, click "Save " to save the new task perspective.

The new perspective will display beneath the work area in the navigation tree menu on the left side of the page as well as under the "Sort Perspectives" option on the work area editor screen.

After the perspective has been created, the user can customize preset table columns, change the name of the perspective, and select filters.

Filter options will filter the data that displays in the table for task perspectives. Available filters include: Workflow, Workflow State, Workflow Status flag, and Workflow assignee. As filters are selected, the Configuration tool includes an implicit "AND" between the filters, resulting in a cumulative filter search.

The image below shows how the filters display in the Work area after they have been saved in the Configuration tool.

User groups are read-only for task perspectives. User groups can only be maintained on the ‘owning’ work area.

To duplicate a perspective : Select a perspective configuration in the tree on the left by clicking it.

Duplicating a perspective

Click the "Duplicate" button in the Tool bar. A drop-down option will display with two options:

Duplicate here: Choose this option to duplicate a perspective to the current work area
Duplicate to: Choose this option to select a different work area for the perspective duplicate

Removing a perspective

Users can remove a perspective using the Configuration tool.

To remove a perspective, click the perspective in the left navigation panel.
Click "Remove" in the toolbar in the upper left corner of the page.
A dialog will display to confirm if the user wants to delete the perspective. The dialog has an optional selection box that states "Don't ask me again in this tab." When checked, the "Delete tab" warning dialog will not display again, and the remove button will immediately delete the selected tab when the "-" button is selected.
Click "Delete" and then click "Save" to finalize deletion of the perspective.

Sequencing task perspectives

Users can sequence or order task perspectives using the Configuration Tool.

Select the "owning" work area in the tree on the left side of the page.
Perspectives will be listed beneath the "Sort Perspectives" section at the bottom of the page inside the "Available perspective" box. Click a perspective to drag and drop the perspective to the desired order.