This document outlines the support for different servers and clients that work with the Stibo Systems Enterprise Platform (STEP). It is our recommendation that customers use the latest version of any given supported version. And, while we strive to give advance notice before desupporting any version, there are times we must work with third-party support / desupport dates when considering compatibility.
Important: The information in this document applies to on-premises STEP deployments only. 2024.4 is the last scheduled update for on-premises customers, and support of these deployments will continue until December 31, 2027. Refer to the 2024.4 Update Guide for details.
STEP Database Server
| Server Component | Supported Software |
|---|---|
|
Hardware architecture |
x86-64 (aka. x64, AMD64, Intel 64) |
|
Operating system (OS) |
Red Hat Enterprise Linux 9.3 (or higher minor release) 64-bit Oracle Linux 9.3 (or higher minor release) 64-bit (UEK4/UEK3 or RHCK) 1 Red Hat Enterprise Linux 8.9 (or higher minor release) 64-bit Oracle Linux 8.9 (or higher minor release) 64-bit (UEK4/UEK3 or RHCK) 1 |
|
Database software |
Oracle 19c 64-bit SE2 and EE 2 Enterprise Edition may be needed if advanced Oracle options (like Oracle RAC or Dataguard) are requested. – this must be checked with Oracle. The STEP application itself does not require any EE features. |
|
Application Software (optional) 3 |
Java 21 (64-bit) STEP DB Server Toolbox |
1 UEK = Unbreakable Enterprise Kernel, RHCK = Red Hat Compatible Kernel.
2 Stibo Systems applies and tests the quarterly Release Updates (RU) from Oracle. Using the latest RU is highly recommended.
3 Required if customer has a DBA Support agreement with Stibo Systems or if customer / hosting partner wishes to utilize the STEP DB Server Toolbox, which includes scripts, for example, Oracle RMAN backup and restore and Oracle Datapump export / import, etc.
STEP Application Server
Important: On-premises should be aware of the final feature update and end-of-life notification for on-premises and other non-SaaS v2 environments as explained in the 2024.4 Update Guide.
| Server Component | Supported Software |
|---|---|
|
Hardware architecture |
x86-64 (aka. x64, AMD64, Intel 64) |
|
Operating system (OS) |
Red Hat Enterprise Linux 9.3 (or higher minor release) 64-bit Oracle Linux 9.3 (or higher minor release) 64-bit (UEK4/UEK3 or RHCK) 1 Red Hat Enterprise Linux 8.9 (or higher minor release) 64-bit Oracle Linux 8.9 (or higher minor release) 64-bit (UEK4/UEK3 or RHCK) 1 |
|
Server runtime environment |
Java 21 (64-bit) 2 |
1 UEK = Unbreakable Enterprise Kernel, RHCK = Red Hat Compatible Kernel.
2 Once STEP has been downloaded, the built-in Java will take over.
STEP InDesign® Server
|
Server Component |
Supported Software |
|---|---|
|
Hardware architecture |
x86-64 (aka. x64, AMD64, Intel 64) |
|
Operating system (OS) |
MS Windows Server 2022 / 2019 1 |
|
Server runtime environment |
Java 21 (64-bit) |
|
Application software |
Adobe InDesign® CC 2024 (19.0) Server (64-bit) Adobe InDesign® CC 2023 (18.0) Server (64-bit) STEP Asset Push 2 |
1 On Windows Server OS, it is a requirement to run the English language version. MS Windows Server 2022 is only compatible with Adobe InDesign® CC 2023.
2 STEP Asset Push is configured to 'push' images to a file system on the server to be locally available for the InDesign® Server application.
STEP Asset Push File Server
This server is required only if the customer wishes to use high-resolution images in remote locations (i.e., offices that are not at the same site as the STEP server) for STEP’n’design (using Adobe® InDesign® Client). One server for each remote office location that uses high-resolution images is required.
| Server Component | Supported Software |
|---|---|
|
Hardware architecture |
x86-64 (aka. x64, AMD64, Intel 64) |
|
Operating system (OS) |
Red Hat Enterprise Linux 9.3 (or higher minor release) 64-bit Oracle Linux 9.3 (or higher minor release) 64-bit (UEK4/UEK3 or RHCK) 1 Red Hat Enterprise Linux 8.9 (or higher minor release) 64-bit Oracle Linux 8.9 (or higher minor release) 64-bit (UEK4/UEK3 or RHCK) 1 MS Windows Server 2022 / 2019 2 |
|
Server runtime environment |
Java 21 (64-bit) |
|
Application software |
Asset Push 3 |
1 UEK = Unbreakable Enterprise Kernel, RHCK = Red Hat Compatible Kernel.
2 On Windows Server OS, it is a requirement to run the English language version.
3 Asset Push is configured to 'push' images to a file system on the server to be locally available for the InDesign® Server application.
BeyondTrust Jump Proxy Server
This server1 is required to establish a remote support access connection to the STEP environments.
| Server Component | Supported Software |
|---|---|
|
Hardware architecture |
x86-64 (aka. x64, AMD64, Intel 64) |
|
Operating system (OS) |
MS Windows Server 2022 / 2019 2 |
|
Application software |
BeyondTrust PAM Jumpoint proxy BeyondTrust PAM Jump Client Java 21 (64-bit) STEP Workbench Client Adobe InDesign® CC 2024 / 2023 3 Browser: Chrome 4 |
1 BeyondTrust was formerly Bomgar.
2 On Windows Server OS, it is a requirement to run the English language version.
3 Refer to the Adobe InDesign® client requirements described below
4 The latest version of Chrome is supported; the term 'latest' is defined by the browser vendors. Check with browser vendors to determine the latest version available.
STEP Client Requirements
Windows Client
|
Client Specification |
Supported Software |
|---|---|
|
Total system memory |
Min. 8 GB |
|
Operating system |
Windows 10 and 11 |
|
Storage |
Minimum 5 GB free disk space for STEP Workbench installation, including client cache Additional free storage required for usage of DTP applications |
|
Software 1 |
STEP Workbench Client Adobe InDesign® CC 2024 latest update 2 Adobe InDesign® CC 2023 latest update 3 Browsers: Chrome, Firefox, and Edge 4 Microsoft Excel: Microsoft 365, Office 2021, Office 2019, Office 2016 (64-bit), 2013, 2010, and 2007 |
1 Client version must match the server major version.
2 Currently supported on Windows 10 64-bit versions 21H2, 22H2, and Windows 11 64-bit versions 21H2, 22H2.
3 Currently supported on Windows 10 64-bit versions 20H2, 21H1, 21H2, and Windows 11 64-bit version 21H2.
4 The latest versions of the browsers shown are supported. Organizations should ensure that they are using the latest / most up-to-date browser version to have the best possible user experience. The term 'latest' is defined by the browser vendor. Check with browser vendors to determine the latest version available. Stibo Systems strives to test all new supported browser versions, and on very rare occasions, may need to provide special instructions if a browser update has backward compatibility issues.
Mac Client
| Client Specification | Supported Software |
|---|---|
|
Total system memory |
Min. 8 GB |
|
Operating system |
macOS 15 (Sequoia) macOS 14 (Sonoma) macOS 13 (Ventura) |
|
Storage |
Minimum 5 GB free disk space for STEP Workbench installation, including client cache Additional free storage required for usage of DTP applications |
|
Software |
STEP Workbench Client Adobe InDesign® CC 2024 latest update 1, 2 Adobe InDesign® CC 2023 latest update 1, 3 Browsers: Firefox, Safari, and Chrome 4 Microsoft Excel: Microsoft 365, Office 2021, Office 2019 |
1 Client version must match the server major version.
2 Adobe InDesign® 2024 is currently supported on macOS versions 13 and 14.
3 Adobe InDesign® 2023 is currently supported on macOS versions 13.
4 The latest versions of the browsers shown are supported. Organizations should ensure that they are using the latest / most up-to-date browser version to have the best possible user experience. The term 'latest' is defined by the browser vendor. Check with browser vendors to determine the latest version available. Stibo Systems strives to test all new supported browser versions, and on very rare occasions, may need to provide special instructions if a browser update has backward compatibility issues.