This document outlines the support for different servers and clients that work with and/or supports the Stibo Systems Enterprise Platform (STEP). It is our recommendation that customers use the latest version of any given supported version. And, while we strive to give advance notice before desupporting any version, there are times we must work with third-party support / desupport dates when considering compatibility.
STEP Database Server
| Server Component | Supported Software |
|---|---|
|
Hardware architecture |
x86-64 (aka. x64, AMD64, Intel 64) |
|
Operating system (OS) |
Red Hat Enterprise Linux 8.4 (or higher minor release) 64-bit Oracle Linux 8.4 (or higher minor release) 64-bit (UEK4/UEK3 or RHCK)1 Red Hat Enterprise Linux 7.9 (or higher minor release) 64-bit Oracle Linux 7.9 (or higher minor release) 64-bit (UEK4/UEK3 or RHCK)1 MS Windows Server 2019 / 2016 64-bit 2, 3 |
|
Database software |
Oracle 19c 64-bit SE2 and EE 4 Enterprise Edition may be needed if advanced Oracle options (like Oracle RAC or Dataguard) are requested – this must be checked with Oracle. The STEP application itself does not require any EE features. |
|
Application Software (optional) 5 |
OpenJDK 11 (64-bit) STEP DB Server Toolbox |
1 UEK = Unbreakable Enterprise Kernel, RHCK = Red Hat Compatible Kernel.
2 Microsoft Windows-based servers are no longer an option for new customers and will be desupported for existing customers starting with the next feature release (v11.0 / Spring 2022). Contact Stibo Systems to review your options for making the transition to a supported platform.
3 On Windows Server OS, it is a requirement to run the English language version. Windows is not supported for In-Memory and/or Customer MDM installations.
4 Stibo Systems applies and tests the quarterly Release Updates (RU) from Oracle. Using the latest RU is highly recommended.
5 Required if customer has a DBA Support agreement with Stibo Systems or if customer / hosting partner wishes to utilize the STEP DB Server Toolbox, which includes scripts, for example, Oracle RMAN backup and restore and Oracle Datapump export / import, etc.
STEP Application Server
| Server Component | Supported Software |
|---|---|
|
Hardware architecture |
x86-64 (aka. x64, AMD64, Intel 64) |
|
Operating system (OS) |
Red Hat Enterprise Linux 8.4 (or higher minor release) 64-bit Oracle Linux 8.4 (or higher minor release) 64-bit (UEK4/UEK3 or RHCK)1 Red Hat Enterprise Linux 7.9 (or higher minor release) 64-bit Oracle Linux 7.9 (or higher minor release) 64-bit (UEK4/UEK3 or RHCK)1 MS Windows Server 2019 / 2016 64-bit 2, 3 (including Microsoft Visual C++ 2015 Redistributable (x64)) |
|
Server runtime environment |
OpenJDK 11 (64-bit) 4 |
1 UEK = Unbreakable Enterprise Kernel, RHCK = Red Hat Compatible Kernel.
2 Microsoft Windows-based servers are no longer an option for new customers and will be desupported for existing customers starting with the next feature release (v11.0 / Spring 2022). Contact Stibo Systems to review your options for making the transition to a supported platform.
3 On Windows Server OS, it is a requirement to run the English language version. Windows is not supported for In-Memory and/or Customer MDM installations.
4 Once STEP has been downloaded, the built-in Java will take over.
STEP InDesign Server
| Server Component | Supported Software |
|---|---|
|
Hardware architecture |
x86-64 (aka. x64, AMD64, Intel 64) |
|
Operating system (OS) |
MS Windows Server 20191 |
|
Server runtime environment |
OpenJDK 11 (64-bit) |
|
Application software |
Adobe® InDesign® CC 2021 (16.0) Server (64-bit) 2 Adobe® InDesign® CC 2020 (15.0) Server (64-bit) 2, 3 Adobe® InDesign® CC 2019 (14.0) Server (64-bit) 2, 3 STEP Asset Push 4 |
1 On Windows Server OS, it is a requirement to run the English language version.
2 Windows Server 2019.
3 Adobe InDesign CC 2019 and CC 2020 (Client and Server) will be removed during with the next feature release (v11.0 / Spring 2022). Customers should use the newest Stibo Systems-supported version of InDesign.
4 STEP Asset Push is configured to 'push' images to a file system on the server to be locally available for the InDesign® Server application.
STEP Asset Push File Server
This server is required only if the customer wishes to use high-resolution images in remote locations (i.e., offices that are not at the same site as the STEP server) for STEP’n’design (using Adobe® InDesign® Client). One server for each remote office location that uses high-resolution images is required.
| Server Component | Supported Software |
|---|---|
|
Hardware architecture |
x86-64 (aka. x64, AMD64, Intel 64) |
|
Operating system (OS) |
Red Hat Enterprise Linux 8.4 (or higher minor release) 64-bit Oracle Linux 8.4 (or higher minor release) 64-bit (UEK4/UEK3 or RHCK)1 Red Hat Enterprise Linux 7.9 (or higher minor release) 64-bit Oracle Linux 7.9 (or higher minor release) 64-bit (UEK4/UEK3 or RHCK)1 MS Windows Server 2019 2 |
|
Server runtime environment |
OpenJDK 11 (64-bit) |
|
Application software |
Asset Push 3 |
1 UEK = Unbreakable Enterprise Kernel, RHCK = Red Hat Compatible Kernel.
2 On Windows Server OS, it is a requirement to run the English language version.
3 Asset Push is configured to 'push' images to a file system on the server to be locally available for the InDesign® Server application.
Bomgar Jump Proxy Server
This server is required to establish a remote support access connection to the STEP environments.
| Server Component | Supported Software |
|---|---|
|
Hardware architecture |
x86-64 (aka. x64, AMD64, Intel 64) |
|
Operating system (OS) |
MS Windows Server 2019 1 |
|
Application software |
Bomgar PAM Jumpoint proxy Bomgar PAM Jump Client OpenJDK 11 (64-bit) STEP Workbench Client Adobe InDesign CC 2021 / CC 2020 / CC 2019 2, 3 Browser: Chrome 4 |
1 On Windows Server OS, it is a requirement to run the English language version.
2 Refer to the Adobe InDesign client requirements described below.
3 Adobe InDesign CC 2019 and CC 2020 (Client and Server) will be removed with the next feature release (v11.0 / Spring 2022). Customers should use the newest Stibo Systems-supported version of InDesign.
4 The latest version of Chrome is supported; the term 'latest' is defined by the browser vendors. Check with browser vendors to determine the latest version available.
STEP Client Requirements
Windows Client
| Server Component | Supported Software |
|---|---|
|
Total system memory |
Min. 8 GB |
|
Operating system |
Windows 10 and 11 |
|
Storage |
Minimum 5 GB free disk space for STEP Workbench installation, including client cache Additional free storage required for usage of DTP applications |
|
Software |
STEP Workbench Client Adobe® InDesign® CC 2021 latest update 1 Adobe® InDesign® CC 2020 latest update 1, 2 Adobe® InDesign® CC 2019 latest update 1, 2 Browsers: Chrome, Firefox, and Edge 3 Microsoft Excel: Office 2019, Office 2016 (64-bit), 2013, 2010, and 2007 |
1 Client version must match the server major version.
2 Adobe InDesign CC 2019 and CC 2020 (Client and Server) will be removed with the next feature release (v11.0 / Spring 2022). Customers should use the newest Stibo Systems-supported version of InDesign.
3 The latest versions of the browsers shown are supported. Organizations should ensure that they are using the latest / most up-to-date browser version to have the best possible user experience. The term 'latest' is defined by the browser vendor. Check with browser vendors to determine the latest version available. Stibo Systems strives to test all new supported browser versions, and on very rare occasions, may need to provide special instructions if a browser update has backward compatibility issues.
Mac Client
| Server Component | Supported Software |
|---|---|
|
Total system memory |
Min. 8 GB |
|
Operating system |
macOS 12 (Monterey) macOS 11 (Big Sur) macOS 10.15 (Catalina) |
|
Storage |
Minimum 5 GB free disk space for STEP Workbench installation, including client cache Additional free storage required for usage of DTP applications |
|
Software |
STEP Workbench Client Adobe® InDesign® CC 2021 latest update 1 Adobe® InDesign® CC 2020 latest update 1, 2 Adobe® InDesign® CC 2019 latest update 1, 2 Browsers: Firefox, Safari, and Chrome 3 Microsoft Excel: Office 2019 |
1 Client version must match the server major version.
2 Adobe InDesign CC 2019 and CC 2020 (Client and Server) will be removed with the next feature release (v11.0 / Spring 2022). Customers should use the newest Stibo Systems-supported version of InDesign.
3 The latest versions of the browsers shown are supported. Organizations should ensure that they are using the latest / most up-to-date browser version to have the best possible user experience. The term 'latest' is defined by the browser vendor. Check with browser vendors to determine the latest version available. Stibo Systems strives to test all new supported browser versions, and on very rare occasions, may need to provide special instructions if a browser update has backward compatibility issues.